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Store Locator By Webkul

FAQ

FAQ Details

  • What is the purpose of the "Locate Your Pickup Store" App?

    "Locate Your Pickup Store" App provides you the ability to add unlimited store locations so the customers can easily find your nearby store and get instant directions via Google Maps.

  • Is there any limit to the number of locations that we can add?

    No, you can add an unlimited number of store locations from the backend.

  • How to unistall the "Locate Your Pickup Store" App?

    To uninstall the app, you need to remove the app from the "Apps" menu of your Shopify Store.

    Go to your Shopify store backend>> Visit the "Apps" section >> Here click the "Delete" button to uninstall the app.

    NOTE:- As soon as you remove/uninstall/delete the app on your Shopify store, we will send you an email asking you to let us delete the data from our end related to the app.
    Kindly confirm the same.

  • Can my customers filter locations depending on the store's features?

    Yes, the admin can add store features from the backend and assign those features differently to individual store locations. Further, the customers can filter the search results on the storefront.

  • How can I get the Google API Key which need to be entered in the Configuration Section of the app?

    Use the following guide to know how you can get the Google API Key:

    https://webkul.com/blog/how-to-get-google-api-key/

  • In which format the Google Map will display on store front?

    Admin can select from the following map types:

    • Roadmap
    • Satellite
    • Hybrid
    • Terrain
  • How can I add store locator menu to my store frontend?

    Adding Store Locator Navigation To Website

    • From your Shopify admin, go to Online Store > Navigation.
    • On the Navigation page, click on the menu option.
    • Click Add menu item.
    • Enter a title for the menu item, for example: 'Locate Us' or 'Find a store'.
    • Click the Link field, and then select Pages – select Store Locator page from the drop-down.
    • Click Save.

    Refer: https://prnt.sc/qng9tv

  • Can I try it before I buy?

    Yes, the app includes a free trial of 7 days, and you can uninstall any time during the trial at no charge.

  • Can I allocate store timings to individual store?

    Yes, the app permits you to schedule weekday timings with start time, close time & day selection.

    Refer: https://prnt.sc/qngeda

  • Can I deactivate the temporarily shut physical stores on the app as well?

    The store locations added on the app can be easily enabled/disabled. Refer: https://prnt.sc/qnggmn

  • Can I get help with the on-boarding process of the app?

    Yes, you can book a slot using the following link if you need help with the on-boarding of the app which includes queries relating installation, configuration, code-pasting & related issues.

    Booking Link: https://webkul.bookingcommerce.com/en/store-locator-shopify